SUD Case Management
Recovery rarely happens in isolation from the rest of a person’s life. We navigate housing, employment, healthcare, and legal realities alongside you connecting you to the support systems that make sustained recovery possible.
Recovery from substance use disorder rarely happens in isolation from the rest of a person's life. Housing instability, unemployment, legal challenges, healthcare access, and family circumstances all shape a person's capacity to recover and remain well. SUD Case Management at The Garage exists to navigate those realities alongside you connecting you to the community resources, behavioral health services, and practical support systems that make sustained recovery possible.
Each client assigned a case manager at The Garage begins with a comprehensive needs assessment. This process identifies not just what services a client needs today, but what barriers exist that could interrupt their recovery tomorrow. From there, the case manager works collaboratively with the client to build a coordinated service plan identifying referral partners, scheduling appointments, following up on outcomes, and adjusting the plan as circumstances evolve.
Case managers at The Garage act as advocates. If a client is struggling to access Medicaid benefits, find stable housing, enroll in a job training program, or navigate the court system as part of a diversion program, the case manager is in their corner removing barriers and creating continuity of care across multiple providers and systems. This service is especially critical for clients who have historically fallen through the cracks of disconnected service delivery.
Who this service is for
SUD Case Management is designed for individuals whose recovery is affected by multiple, intersecting needs including those who are newly released from incarceration, experiencing housing instability, navigating the child welfare system, managing co-occurring medical conditions, or who have had difficulty sustaining engagement with treatment in the past. It is also appropriate for clients who need help coordinating care across multiple providers.
Why case management makes a difference
Addresses root causes: By tackling housing, employment, and legal barriers, case management removes the conditions that often drive relapse.
Reduces service fragmentation: A single case manager coordinates across providers, preventing clients from being lost between referrals.
Builds self-sufficiency: Case managers teach clients how to navigate systems themselves, building independence over time.
Improves treatment retention: Clients with active case management are significantly more likely to remain engaged in behavioral health treatment.
Provides continuity through transitions: Case management bridges the gap between inpatient treatment and community-based recovery, a period of particularly high relapse risk.
Your records are protected — 42 CFR Part 2
Federal law provides special confidentiality protections for substance use disorder records. We generally cannot tell anyone — including family, employers, or others — that you attend or receive services here without your written consent, except in narrow circumstances permitted by law (such as a medical emergency). You control who knows about your care.
What this service includes
Your privacy matters. This form is for general enquiries only. Please do not include personal health information. For confidential support, please call us directly.
Reach out. We're here for you.
Whether you have a question or you're ready to take a first step, connecting with The Garage is simple, warm, and judgment-free.